Integration of UTAUT model in internet banking adoption context: The mediating role of performance expectancy and effort expectancy
Publication Type
Original research
Authors
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Technology acceptance, especially internet banking adoption, has become a vital issue in the business world today. The potential of this technology is enormous. The purpose of this study is to ascertain determinants of internet banking adoption using unified theory of acceptance and use of technology (UTAUT) and electronic service (e-service) quality, which accounts for changes in user’s intention to adopt internet banking.

Journal
Title
Journal of Research in Interactive Marketing
Publisher
Emerald Publishing Limited
Publisher Country
United Kingdom
Indexing
Scopus
Impact Factor
10.176
Publication Type
Online only
Volume
13
Year
2019
Pages
411-435