The study aimed to investigate the Role of Control on Industrial Quality Costs; Costs (Preventive Costs, Appraisal Costs, Internal Failure Costs and External Failure Costs) in Improving Financial Performance for Jordanian Pharmaceutical Companies.
In order to achieve the objectives of the study, the researcher designed two questionnaire, the first distributed to quality and production managers consisting of (29) paragraphs, the second distributed to financial Managers consisting of (14) paragraphs to gather the primary information from study sample. The statistical package for social sciences (SPSS) program was used to analyze and examine the hypotheses. The study sample consists of (75) from financial managers and (50) quality production managers.
The study used many statistical methods. After executing the analysis to study hypotheses; the study concluded that:
The Preventive Costs; Internal Failure Costs and External Failure Costs level in Jordanian Pharmaceutical Companies were high; and medium in Appraisal Costs level.
The Jordanian Pharmaceutical Companies Financial Performance in terms of ROI; ROE and total profit in past three years was high; and medium from the profit margin from operations.
The results show there is a role of Industrial Quality Costs Contained Preventive Costs; Internal Failure; External Failure and Appraisal Costs in Improving Financial Performance for Jordanian Pharmaceutical Companies at level (α ≤ 0.05).