The purpose of the study is to investigate the influence of Intellectual Capital (IC)
on Jordanian Telecommunication Companies' (JTC) Business Performance (BP). The study
surveyed the managers at JTC companies. Practical data were used in the empirical analysis
collected from 84 managers out of about 500 managers, by means of a questionnaire.
Statistical techniques such as descriptive statistics, t-test, ANOVA test, correlation and
multiple regressions were employed. To confirm the suitability of data collection instrument, a
Kolmogorov-Smirnov (K-S) test, Cronbach’s Alpha and factor analysis were used. The results
showed a positive significant effect of IC on JTCs' BP. The results also indicated that RC is
positively and significantly affect JTCs' BP, while SC and RC do not significantly affect JTCs'
BP. The Empirical results also indicated that there are strong inter-relationships and
interactions among the three components of IC. The use of a single industry study design
limits its generalisability to other industries, so extending the analyses to other industries
represent future research opportunities. IC should be taken into serious consideration when
formulating the companies' strategy. Finally, it is also recommend currying out researches that
compare results with other organizations and industries under similar assessment and
measurement.

Title

American Academic & Scholarly Research Journal

Publisher

American Academic & Scholarly Research Journal

Publisher Country

United States of America

Publication Type

Both (Printed and Online)

Volume

5

Year

2013

Pages

32-46