This study aims to understand and evaluate the impact of applying governance principles on digital transformation in
Palestinian banks listed on the Palestine Stock Exchange. A questionnaire was distributed to 750 employees from the
study population. It included four axes representing governance principles (board of directors’ tasks, board practices
and conflicts of interest, disclosure and transparency, and risk management) and a fifth axe representing digital transformation.
The study found a strong, statistically significant positive effect of applying governance principles on digital
transformation in Palestinian banks. The results also showed the keenness of the boards of directors to discuss the
commitment of bank management to implement the provisions and regulations of governance issued by the Palestine
Monetary Authority. This helped in developing and approving the necessary policies for risk management and enhanced
the effectiveness of oversight of the digital transformation system. This was reflected in increasing customer confidence
in the banks’ performance and maintaining the interests of related parties. The study recommended the need to enhance
the level of transparency and disclosure regarding governance performance and the progress of digital transformation
in banks. It also recommended developing an integrated framework for analyzing and managing risks related to digital
transformation. This assists in providing comprehensive training and development programs for practitioners to enhance
their capabilities in the field of digital transformation and applying governance principles.

Title

Discover Sustainability

Publisher

Springer Nature

Publisher Country

Switzerland

Indexing

Scopus

Impact Factor

2.6

Publication Type

Both (Printed and Online)

Volume

5

Year

2024

Pages

76