The Role of ICT in Achieving Social Inclusion for Refugees: A Review of the Literature
Publication Type
Conference Paper

In a world full of social disruptions, discrimination, and injustice, it is essential to introduce necessary measures to ensure the social inclusion of individuals and societies when such disruptions occur. In our research, we consider a particular social disruption which is the refugee crisis. The aim of this article is to contribute to the information systems (IS) community’s discussion of how to use different ICT solutions to promote the social inclusion of refugees in their new communities with the aim of achieving an inclusive society. In particular, we offer an in-depth appreciation of the effects of ICTs on refugees’ social inclusion as means of social justice. This research reveals the constructs of ICT-enabled social inclusion of refugees. This paper provides theoretical contributions as well as policy and practical recommendations to create solutions for more inclusive societies.

Conference Title
International Conference on Information Systems
Conference Country
Conference Date
Dec. 9, 2022 - Dec. 14, 2022
Conference Sponsor
The Association for Information Systems (AIS)