The use of Information Systems (IS) in education has proved to be effective. Yet, it is also a cause of stress. Technostress (TS) is stress triggered by the use of IS. It has been linked to inversely affect users’ productivity. However, TS could also be appraised positively leading to better outcomes. This link has not been thoroughly investigated from a student’s perspective as the end-users of IS in the learning process. This study aims at investigating the role TS plays in students’ productivity using an explanatory mixed-methods study design. Participants (N = 321) filled out a survey to measure their TS level and its impact on their academic productivity. Then 10 students were selected to participate in a semi-structured interview to understand the factors underlying students’ TS and its impact on the TS productivity relationship. The results of the study indicated that students experienced a low level of TS that had a positive impact on academic productivity. Students perceived the stressors caused using IS such as techno-uncertainty and techno-complexity as challenges that through the use of coping mechanisms such as social support they had a positive impact on their academic productivity.

Title

Technostress and Students’ Academic Productivity: A Positive Impact

Publisher

Springer

Publisher Country

Singapore

Indexing

Scopus

Impact Factor

1.0

Publication Type

Both (Printed and Online)

Volume

--

Year

2022

Pages

--