Effects of Human Factors on Workforce Scheduling
Publication Type
Original research
Authors
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In today’s competitive market, most companies develop manufacturing systems that can help in cost reduction and maximum quality. Human issues are an important part of manufacturing systems, yet most companies ignore their effects on production performance. This paper aims to developing an integrated workforce planning system that incorporates the human being. Therefore, a multi-objective mixed integer nonlinear programming model is developed to determine the amount of hiring, firing, training, overtime for each worker type. This paper considers a workforce planning model including human aspects such as skills, training, workers’ personalities, capacity, motivation, and learning rates. This model helps to minimize the hiring, firing, training and overtime costs, and maximize the workers’ performance. The results indicate that the workers’ differences should be considered in workforce scheduling to generate realistic plans with minimum costs. This paper also investigates the effects of human learning rates on the performance of the production systems.

Journal
Title
International Journal of Mechanical, Aerospace, Industrial, Mechatronic and Manufacturing Engineering
Publisher
World Academy of Science, Engineering and Technology
Publisher Country
France
Publication Type
Both (Printed and Online)
Volume
6
Year
2012
Pages
1685-1695