The purpose of the study is to explore students’ and faculty members’ responses to
universities’ migration from face-to-face to online instruction as a result of the coronavirus (COVID-
19) crisis. To this extent, a qualitative approach was used for data collection and involved a number
of qualitative methods: an open-ended question survey, focus group discussion, social media data,
and university reports. Additionally, a thematic analysis was used for data analysis. The findings of
the study reveal that students and faculty members were overwhelmed and stressed at the beginning,
but as they started to acclimate to it, faculty members were satisfied. However, students seemed
to be dissatisfied with this new approach to learning. Furthermore, faculty members and students
both mentioned different challenges they had faced. The study reports on the technological tools
used to mitigate the emerging challenges of both students and faculty members. Evaluating and
assessing students was a main challenge for faculty members as the study analyzes the assessment
and evaluation tools that they use in their online teaching. Comparative studies from Palestine and
other countries are suggested for future research.
 

Title

Sustainability

Publisher

MDPI

Publisher Country

Switzerland

Indexing

Thomson Reuters

Impact Factor

2.576

Publication Type

Both (Printed and Online)

Volume

13

Year

2021

Pages

65-83