Dr. Firas is an Assistant Professor of digital Marketing. He holds a Ph.D. in Marketing from University Sultan Zainal Abidin (UniSZA), Malaysia. He has worked as a lecturer with TVTC in Saudi Arabia for 13 years. His current research interests include Digital marketing, e-commerce,Social media marketing, content marketing Internet banking, brand Image, e-service quality. Feras Alnaser can be contacted at: [email protected]

Disciplines

• Business Administration
• Marketing

Skills and expertise

• Digital Marketing & social media marketing 
• Services Marketing
• Customer Satisfaction
• Branding
• Customer Service
• Service Quality
• Customer Service Quality
• Consumer Satisfaction
• Internet Marketing
• Digital Marketing
• Islamic Banking