Summary:

• Highly experienced professional in health education, skincare, and pharmacy.
• General Manager of An-Najah Academy for Beauty and Skincare N-JOY, and Lecturer at the Faculty of Medicine and Health Sciences, ANNU.
• Over a decade of experience in skincare services, clinical operations management, staff training, and academic instruction.
• Founder of the Skin Clinic at ANNU and Helen Clinic in Nablus.
• Specialized in skincare devices, laser treatments, and medical skin care.
• Committed to continuous improvement, innovation, and industry collaborations.

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Work Experience:

FEB 2024 - PRESENT

General Manager, An-Najah Academy for Beauty and Skincare N-JOY
Lecturer, Faculty of Medicine and Health Sciences, An-Najah National University (ANNU)

• Oversee daily clinic operations, ensuring efficiency and adherence to protocols.
• Ensure hygiene, sterilization, and regulatory compliance.
• Supervise equipment maintenance and inventory control.
• Manage staff and student training, conducting performance evaluations and development programs.
• Ensure high-quality patient care and seamless appointment scheduling.
• Handle client relations, feedback, and service improvements.
• Introduce new skincare technologies and treatments.
• Drive clinic growth through continuous improvement and industry collaborations.

JAN 2022 - PRESENT

Lecturer, Faculty of Medicine and Health Sciences, An-Najah National University (ANNU)

• Lecturer of Cosmetics and Skin Care Courses and Pharmacy Courses.
• Founder of the Skin Clinic at ANNU.
• Member of the Equipment and Procurement Committee, Cosmetics and Skin Care Department at ANNU.

MAR 2020 - PRESENT

Health Education Trainer, BE Academy, Nablus, Palestine

• Conduct professional training on skincare.
• Establish staff schedules and assignments based on facility needs.
• Teach health education classes for community workers and public members.
• Administer assessments and competency testing for certification-level training.
• Develop seminars and training materials.

FEB 2017 - PRESENT

Owner and Manager, Helen Clinic and Training Center, Nablus, Palestine

• Deliver skincare services to over 1000 clients through personal consultations.
• Utilize skin hydrometer to determine customers' skin conditions.
• Perform laser hair removal and microdermabrasion procedures.
• Analyze skin conditions and recommend appropriate products.
• Manage Helen Clinic, recruit staff, and build customer relations.

AUG 2019 – MAR 2020

Skin Care Trainer, Think Deep Academy, Nablus, Palestine

• Conduct professional skincare training.
• Establish staff schedules based on facility needs and equipment availability.
• Teach health education classes and administer competency testing.
• Develop seminars and training materials.

JAN 2011 – JUN 2013

Responsible Pharmacist, Al-Rashid Pharmacy, Nablus, Palestine

MAR 2010 – AUG 2011

Professional Medical Representative, GUNA Pharmaceutical Company

• Evaluate customer needs, demonstrate offerings, and propose strategic solutions.
• Provide first-aid, triage, and referrals during workplace injuries.
• Coach staff on at-risk work habits to minimize accidents and improve safety.

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Skills:

• Health Education
• Education Program Management
• Extensive Knowledge of Health and Wellness
• Professional Communication Skills (Arabic & English)
• Excellent Presentation and Negotiation Skills

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Education:

• Jun 2015: Associate of Science: Master Degree of Pharmaceutical Technology, Pharmacy Faculty, An-Najah National University, Nablus, Palestine.
• Jan 2003: Associate of Science: Bachelor Degree in Pharmacy, Pharmacy Faculty, An-Najah National University, Nablus, Palestine.

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Additional Training & Certifications:

• Diploma in Medical Skin Care, Beauty Logic Academy
• Diploma in Skincare Devices Training, Alphamedix World of Innovation
• Callegari Group Skin Analysis Soft Plus Training
• Laser and IPL Training with Leonardo Skincare System
• Hava Zingboim Training Course in Biomimetics & Pigmentation
• Dermalogica Skin Care Products Training
• Sculptra Injection Training with Portal Company