Purpose: This study investigates the role of supply chain knowledge management in enhancing pharmaceutical supply chain resilience.  Design/methodology/approach: This study focuses on the Middle East region, where semistructured online interviews were conducted with 38 professionals from the pharmaceutical supply chain to collect empirical data.  Findings: The study reveals that supply chain knowledge management is a crucial value-adding practice that improves pharmaceutical supply chain resilience. Effective supply chain knowledge management enables organizations to develop agility, change, adaptability, problem-solving, response, and innovation capabilities that support supply chain resilience. However, challenges related to supply chain management practices, people, processes, and technology hinder the effective promotion of supply chain knowledge.  Originality: The study offers novel insights by examining pharmaceutical supply chain resilience from a knowledge management perspective and highlighting the potential of knowledge capabilities to enable supply chains to recover from crises and adapt to the new normal. It also highlights the key strategic considerations for managing knowledge effectively throughout the supply chain.  Social implications: The study highlights the importance of a resilient pharmaceutical supply chain for organizations and society. The study advocates that effective supply chain knowledge management can help ensure a sustained supply of high-quality pharmaceutical products and services during crises

العنوان

International Journal of Logistics Management

الناشر

Emerald Publishing Limited

بلد الناشر

المملكة المتحدة

Indexing

Scopus

معامل التأثير

6,5

نوع المنشور

Both (Printed and Online)

المجلد

--

السنة

2023

الصفحات

ahead-of-print