This study focuses on how artificial intelligence (AI) affects Gulf bank performance using data from 36 banks listed on 6 financial markets between 2015 and 2022. The study employs textual analysis to capture AI and return on equity (ROE) for performance, demonstrating how artificial intelligence technologies boost profitability. Technologies like chatbots, machine learning, and robotic process automation seem to not only raise profitability but also shareholder value by cutting expenses, minimizing mistakes, and improving decision-making. These findings show the strategic importance of artificial intelligence for the banking sector, which inspires managers to give AI investments top attention if they are to remain competitive. The result supports more general AI adoption in service sectors outside of banking and calls for initiatives to increase employee and stakeholder AI literacy. The study offers interesting …

عنوان المؤتمر

Studies in Big Data

دولة المؤتمر

البحرين

تاريخ المؤتمر

1 مايو، 2025 - 1 يناير، 2025

راعي المؤتمر

Ahlia University